Customer Reviews for Chase Car Rentals, Antigua

Testimonial:
" I would not hesitate to recommend Chase Car Rentals. Picking the car up at the airport was very efficient and a smooth process after a long tiring flight! Whilst in Antigua our children got ill and were unable to fly home so we had to extend our stay and therefore couldn't return the car as originally planned. Elwin was extremely understanding and we were able to keep the car for an extra couple of days with no problem. Elwin gave us a first class customer service and the process was very efficient when picking up/dropping off. We will definitely use Chase Car Rentals when we return to Antigua!!"

Emma and Toby C.

 


Testimonial:
"AMAZING! The best car rental I have experienced globally. Warm friendly service, flexible, and good rates. Book with them!"

James G

 

Testimonial:
"We have used Chase two years running. Our experience is speak as you find and what we found is Chase were very good value, and reliable, providing us with a good quality car, (nearly new this year) . Elwin is a delight to deal nothing is to much bother, always on time and quick to respond to e mails.. Definitely recommend. Previously another firm were more expensive and let us down at the airport on arrival."

Paul - UK

 

Testimonial:
"This is the second time I rented a car from Chase Car rental in Antigua and I was completely satisfied with all aspects of their service. I have multiple experiences with car rental companies across Europe and overseas (including not only positive) and Chase stands out in a positive manner.

Here are a few points that I found beneficial and worth to be shared:
- quick and friendly upfront email contact and reservation process
- competitive price structure and long term rental discounts without hidden cost that add up to surprises in the end (e.g. insurances, taxes, CDW, additional drivers etc., all included in your quote here)
- direct pickup at airport arrivals and uncomplicated car handover, another reason why I always prefer local agencies over the big names
- clean, functioning 4WD Jeep with acceptable tire profile (which is not always normal on Antigua)
- most important for me: excellent assistance in case of an unexpected issue ( in our case a flat tire due caused by a nail got replaced instantly after a phone call in our parking lot next to our apartment, the spare wheel was even replaced later without our presence needed) - I think such situations always separate the good and the rest
- car return directly at the airport departure area doors, a few meters from check-in desk, no discussions or attempts to pull you over the barrel in terms of 'new' scratches or similar

So in summary simply a very reliable car rental company that I can recommend to anyone who is looking for a car rental on Antigua. Service as it should be.

Special thanks to Elwin who took care for me, from the beginning of email communication, handover, road assistance and car return in a very professional and friendly manner. Will definitely rent again from Chase on my next trip."

Alex